F&Q

HOW TO ORDER AND MAKE A PAYMENT 

1. CHOOSE PRODUCT

2. SELECT DATE

3. ADD CART **Diy box let us know your fav flavour under Special instructions for  seller

4.CHECK OUT

5. Choose

  • DELIVERY $14 islandwide time between 3-6pm
  • EXPRESS DELIVERY $25 AT YOUR REQUESTED TIME
  • Shaw Plaza Balestier #03-09/ 10-10pm from 

6. PAYMENT CREDIT CARD/ Visa/ Master

    7.Email will be sent with your #order number. Your order is confirmed

     

    Stay safe and have a crepe cake.

     

    **If you have any inquiry feel free to contact Kitty 87826566/ PHILIP 87826561

     

    Are your Crepe Cakes dairy-free, gluten-free, vegan?

    Our crepe cakes contain gluten, dairy and egg. We are currently in the midst of developing a vegan-friendly alternative. Stay tuned for its launch!

    Are your baked goods halal?

    Twobakeboys shaw plaza Balestier is Halal certified. You can order crepe cakes from our website for your Celebration online or walk-in www.twobakeboys.com

    Why are some slots sold out or not featured in the website?

    We are a home-based business with only 1 cook for now. We can only afford a small number of Crepe Cakes everyday to ensure that the quality of each Crepe Cakes sold is of a highest quality. 

    How long can I keep the bakes I have purchased and how should I store them?

    The Crepe Cake is best enjoyed chilled, so we recommend keeping the cake in the chiller with a temperature of  0 - 4 degrees celsius. 

    The Thai Milk Tea Sauce can be chilled separately or onto the crepe cake. You can also microwave for 15-30 seconds. 

    Our Crepe Cake is good to last in the chiller 0-4c for 3days.

    Can I cancel my order?

    Once payment is made, the order is final. For any urgent cancellation after, we will only offer 50% refund. We do, however, offer rescheduling of the orders if it is more than 24 hours. 

    For less than 24 hours urgent cancellation, no refund will be given.

    How can I leave a gift message or any special request?

    You can request for this by WhatsApp to +65 8782 6566 Kitty Yap Do include your order number in the message. 

    Do you offer bulk/corporate orders?
    Yes we do! Email us at kitty.ratanajirasas@gmail.com to inquire.

    Where is the self-collection location?

    • Shaw Plaza Balestier #03-09/ 10-10pm from 
    • RekaB Cafe at Clementi mall #04-K4 Opening time 11am - 9pm / pick up time 1230pm - 9pm

    Collection @POP-UP STORE around SINGAPORE

    • Pop up at Scotts Square @Planet Plus Cafe starting from 30 Oct - 30 Nov
    • Pop up at AMK Hub B2 (opposite to Malaysia Boleh) 27 Nov - 3 Dec

    What do you charge for delivery?

    Our delivery charges at $14 islandwide. 100% of the proceeds goes to our delivery personnel. Delivery time 3:00PM - 6:00PM

    I need to get my order delivered at a specific time.

    For any special request please check our via express delivery $25, SMS/WhatsApp to +65 8782 6566 Do include your order number in the message. 

    Recipient not home / Contactless Delivery.

    Our delivery personnel will contact you and you may give them the specific instructions for this. 

    How will I know if my order has been delivered? check delivery status call 87826561 / 87826566