Are your Crepe Cakes dairy-free, gluten-free, vegan?

Our crepe cakes contain gluten, dairy and egg. We are currently in the midst of developing a vegan-friendly alternative. Stay tuned for its launch!

Are your baked goods halal?

We are not a halal-certified establishment as we are home-based, but we try our best to keep it as separated as possible by having a designated equipment and chiller for just our Crepe Cakes. We also use halal ingredients in our product. No pork, lard and alcohol is present in our bakes.

Why are some slots sold out or not featured in the website?

We are a home-based business with only 1 cook for now. We can only afford a small number of Crepe Cakes everyday to ensure that the quality of each Crepe Cakes sold is of a highest quality.

How long can I keep the bakes I have purchased and how should I store them?

The Crepe Cake is best enjoyed chilled, so we recommend keeping the cake in the chiller with a temperature of 0 - 4 degrees celsius.

Frequently Asked Questions (FAQ) — Twobakeboys Singapore

Twobakeboys is a family-run, halal-certified bakery in Singapore known for less-sweet birthday cakes and our signature mille crepe cakes. Here are the most common questions about ordering, delivery, storage, and custom requests.

Ordering & Payment

How do I order and make payment?

Choose your product
Select your date (delivery or self-collection)
Add to cart
(For DIY Box: please indicate your preferred flavour under “Special instructions for seller”)
Checkout
Choose your option: Delivery / Express / Same Day (WhatsApp)
Pay via Credit Card / Visa / MasterCard
You will receive a confirmation email with your order number — your order is confirmed.

What payment methods do you accept?

We accept Credit Card, Visa, and MasterCard via our website checkout.

Halal & Ingredients

Are Twobakeboys cakes halal?

Yes. Twobakeboys (Shaw Plaza Balestier) is halal-certified.
You can order online via www.twobakeboys.com or walk in for selected items.

Are your crepe cakes dairy-free, gluten-free, or vegan?

Our crepe cakes contain gluten, dairy, and egg. We are currently developing a vegan-friendly alternative — stay tuned for its launch.

Are your cakes suitable for kids and families?

Yes. Twobakeboys is known for balanced, less-sweet cakes, making them popular for kids’ birthdays, family celebrations, and gifting.

Cake Delivery & Self-Collection (Singapore)

Do you offer cake delivery in Singapore?

Yes, we provide islandwide cake delivery in Singapore.

Delivery options:

Standard Delivery: $15 islandwide (1:00pm – 7:00pm)
Express Delivery: $30–$35 (at your requested time)
Same Day Delivery: $30–$35 (WhatsApp order only: +65 9644 5646)

Where is your self-collection location?

Twobakeboys – Shaw Plaza Balestier #03-09
Self-collection hours: 10:00am – 10:00pm

Can I request delivery at a specific time?

Yes. Please select Express Delivery and WhatsApp +65 9644 5646 with your order number and requested time.

What happens if the recipient is not home / contactless delivery?

Our delivery personnel will contact the recipient. You may provide contactless delivery instructions directly to the delivery personnel.

How do I know if my order has been delivered?

For delivery status updates, please contact admin at +65 9644 5646.

Availability / Sold Out Dates

Why are some slots sold out or not shown on the website?

To maintain freshness and quality, we produce a limited number of cakes daily. During peak periods, some dates and flavours may sell out earlier.

Storage & Shelf Life

How long can I keep the cake and how should I store it?

Crepe cakes are best enjoyed chilled.

Store in chiller at 0–4°C
Best consumed within 3 days

How should I store the Thai Milk Tea sauce?

The sauce can be chilled separately or poured onto the crepe cake. If you prefer it warm, microwave for 15–30 seconds.

Cancellation, Rescheduling & Special Requests

Can I cancel or reschedule my order?

Once payment is made, the order is final. For urgent cancellations:

More than 24 hours before: rescheduling may be available
Approved urgent cancellations may receive 50% refund only
Less than 24 hours: no refund will be given

Can I leave a gift message or special request?

Yes. Please WhatsApp +65 9644 5646 with your order number and request details.

Do you offer bulk/corporate orders?

Yes. Please email enquiry@twobakeboys.com for bulk or corporate enquiries.

Contact

If you have any enquiry, please WhatsApp our admin: +65 9644 5646
✨ Stay safe and have a crepe cake.