Frequently Asked Questions

Our crepe cakes are made fresh on the day of your chosen delivery date. Delivery & Self - Collection is 12-6pm

Are your Crepe Cakes dairy-free, gluten-free, vegan?

Our crepe cakes contain gluten, dairy and egg. We are currently in the midst of developing a vegan-friendly alternative. Stay tuned for its launch!

Are your baked goods halal?

We are not a halal-certified establishment as we are home-based, but we try our best to keep it as separated as possible by having a designated equipment and chiller for just our Crepe Cakes. We also use halal ingredients in our product. No pork, lard and alcohol is present in our bakes.

Why are some slots sold out or not featured in the website?

We are a home-based business with only 1 cook for now. We can only afford a small number of Crepe Cakes everyday to ensure that the quality of each Crepe Cakes sold is of a highest quality. 

How long can I keep the bakes I have purchased and how should I store them?

The Crepe Cake is best enjoyed chilled, so we recommend keeping the cake in the chiller with a temperature of  0 - 4 degrees celsius. 

The Thai Milk Tea Sauce can be chilled separately or onto the crepe cake. You can also microwave for 15-30 seconds. 

Our Crepe Cake is good to last in the chiller for 3-5 days.

Can I cancel my order?

Once payment is made, the order is final. For any urgent cancellation after, we will only offer 50% refund. We do, however, offer rescheduling of the orders if it is more than 24 hours. 

For less than 24 hours urgent cancellation, no refund will be given.

How can I leave a gift message or any special request?

You can request for this by WhatsApp to +65 8782 6566 Kitty Yap Do include your order number in the message. 

Do you offer bulk/corporate orders?
Yes we do! Email us at kitty.ratanajirasas@gmail.com to inquire.

Where is the self-collection location?
Self Pick Up is at 32 Jalan Manis Pick Up is only available between 12:00PM - 6:00PM.

What do you charge for delivery?

Our delivery charges at $10 islandwide. 100% of the proceeds goes to our delivery personnel. Delivery time 1:00PM - 6:00PM

I need to get my order delivered at a specific time.

For any special request please check our via express delivery $18, SMS/WhatsApp to +65 8782 6566 Do include your order number in the message. 

Recipient not home / Contactless Delivery.

Our delivery personnel will contact you and you may give them the specific instructions for this. 

How will I know if my order has been delivered?
A confirmation email will be sent to you. 

 

 


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